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CASE

PledgeBank

A mySociety tool that let anyone say "I will do X if N other people will too," which quietly predated Kickstarter and Groupon by years and was retired in 2015 because the resources it needed had to go to more-used projects instead.

~10 years (2005-2015)·Shut down·High confidence

The bet

PledgeBank bet that a lot of civic action never happens for want of coordination, not for want of will: plenty of people would write to their councillor, or organize a street cleanup, or start a car pool, if they knew they would not be doing it alone. Launched by mySociety on 13 June 2005, it gave anyone a simple public commitment mechanic: "I will do X, but only if N other people will also do X," visible to everyone until the threshold was hit or the deadline passed.

Peak

The idea was ahead of its time in a way that is easy to underrate now: PledgeBank's threshold-pledge mechanic predates Kickstarter (2009) and Groupon (2008) by several years, running the same basic logic, a public commitment that only activates once enough other people join it, for civic and personal goals rather than products or discounts. It ran for a full decade, hosted thousands of pledges from writing to councillors to organizing local events, and became one of the steady, lower-profile tools in mySociety's civic toolkit alongside FixMyStreet and TheyWorkForYou.

What worked

The mechanic itself was sound, and later, much larger platforms proved the same structure could carry a real consumer business. PledgeBank demonstrated the civic version worked too: people will commit to collective action when their individual commitment is protected by a visible threshold, so no one has to be the only person who shows up.

What failed — the mechanism

mySociety runs as a nonprofit building a portfolio of civic tools, not a single product company, and every tool in that portfolio competes for the same small pool of staff time and grant funding. PledgeBank's usage was real but modest next to mySociety's larger, more heavily used tools, and by 2015 the organization judged, in its own words, that in some cases the world had moved on and in others it simply no longer had the resources to dedicate to every project it had built. Rather than let it degrade quietly, mySociety stopped new pledges that February and closed sign-ups within the month, an unusually candid, planned retirement rather than a silent fade.

What Agora takes from it

PledgeBank is a case where the idea was not wrong, the organization was simply carrying more tools than its funding could sustain indefinitely, and it made the disciplined choice to retire one deliberately rather than let all of them starve a little. That is a portfolio problem Agora does not have in the same shape, one product, one mission, but the underlying lesson holds: grant-nonprofit funding caps how many things an organization can keep alive at once, and Agora's PBC structure with a real revenue product is the answer to needing more than goodwill and philanthropy behind the thing that has to keep running.

Common questions

What was PledgeBank?
A mySociety tool that let anyone say "I will do X if N other people will too," which quietly predated Kickstarter and Groupon by years and was retired in 2015 because the resources it needed had to go to more-used projects instead.
Why did PledgeBank shut down?
PledgeBank is recorded here as shut down. We file it under the pattern we call The business-model void, which names the recurring way this kind of platform comes apart.
When did PledgeBank operate?
~10 years (2005-2015).
SOURCES
  1. The story of Pledgebank — mySocietyprimary · 2015-02-24
  2. PledgeBank — Wikipediasecondary
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